Processing Time: All Ready-To-Ship items will be shipped out within 2 days after payment is received.
All custom-made items/ pre-orders may take up to 25 business days before being shipped out.
*Due to COVID-19 there may be some delays with custom pieces due to possible delay in shipment of materials to us. Although not likely, there is the possibility so we thank you for your patience.
Shipping Policy:Domestic orders are shipped via USPS and will arrive in 2-3 business days after shipped out. For any questions regarding shipping, please contact your local United States Postal Office. International orders will be shipped express via the United States Postal Service and will arrive approx 3-5 business days after shipped out.
*Due to COVID-19, there may be some delays with shipping/ tracking updates. We appreciate your patience
If there are any questions about your package once shipped, please contact your local United States Postal Service.
Return Policy: Due to the nature of the products, we do not accept any returns or exchanges.
Refund Policy: At this time we do not offer refunds, please be sure to ask any questions that you may have about the product before purchasing.
All items are checked prior to packaging and shipping. If any damage occurs during shipment, you may file a claim with USPS.